Policies

All shipping orders take 1-3 business days to process. Business Days are M-F.

Shipping Policy:

Ground Shipping: 2-5 Business Days 

Standard: 1-4 Business Days

Express(overnight) Shipping: 1 business Day. Express orders must be placed before 1pm CST to be delivered in 1 business day.

Standard International Shipping which takes 6-12 business days.

Pre-Order items ship within7-14 Business Days 

We do not ship on weekends orders placed on weekends will not be shipped until the next business day. 

Orders placed on Fridays after 12pm CST will not be fulfilled until the next business day.

 All orders are shipped via USPS. SK Fashion House is not responsible for any lost or stolen packages. Please contact USPS customer service directly. 1-800-275-8777

Return Policy: Unfortunately we do not offer any returns or exchanges. All sales are FINAL. Unless we've made a mistake a store credit will be issued.

All Local Pick up orders must be placed online. No exceptions.

After order has been placed you will receive a text message within the next 24 hours or sooner to confirm and schedule your pick following with the location and a good time to pick up. Please respond to confirmation text ahead of time. Do not show up to pickup location without consent.

Same day pick ups are an option only if we are available to do so. 

 Please leave a VALID PHONE NUMBER. So we are able to contact you about your order.

DEADLINE:

After receiving a confirmation text regarding that your order is ready, you have within 4 days to collect your items. If you fail to pickup within this timeframe, an invoice for a shipping label will be sent. If you fail to pay the invoice a service fee will apply. After 6 days of uncollected items your order will be canceled. Refunds will not be accepted.

For more questions about local and same day pick ups please contact us at (225)939-3760 (TEXT) or on our business account @s.k.fashionhouse.

*DO NOT SELECT LOCAL PICKUP IF YOU KNOW YOU ARE NOT ABLE TO PICK IT UP. WE DO NOT DELIVER*

*PLEASE ARRIVE ON TIME TO PICKUP IF SOMETHING HAPPENS WHERE YOUR NOT ABLE TO OR YOUR RUNNING LATE PLEASE COMMUNICATE THAT WITH US WE UNDERSTAND THINGS HAPPEN.*

Cancellations are not accepted after order has entered the processing stage.

We offer customer service daily. If you choose to contact our business cell line. Allow us to respond within 10-45mins. Email is available as well. 

Service Hours: 8am-10pm CST

(225)939-3760 

info@scorpiokaysfashionhouse.com