Policies

We are located in Baton Rouge, Louisiana, we are strictly online but local customers are allowed to do pickup

All Local Pick up orders must be placed online. No exceptions.

After order has been placed you will receive a text message in the next 24 hours or sooner confirming that your order is ready with the location and a good time to pick up. Please respond to confirmation text ahead of time. Do not show up to pickup location without consent.

Same day pick ups are an option only if we are available to do so. 

Please leave a VALID PHONE NUMBER. So we are able to contact you about your order.

For more questions about local and same day pick ups please contact us at (225)939-3760 (TEXT) or on our business account @s.k.fashionhouse.

*DO NOT SELECT LOCAL PICKUP IF YOU KNOW YOU ARE NOT ABLE TO PICK IT UP. WE DO NOT DELIVER*

*PLEASE ARRIVE ON TIME TO PICKUP IF SOMETHING HAPPENS WHERE YOUR NOT ABLE TO OR YOUR RUNNING LATE PLEASE COMMUNICATE THAT WITH US WE UNDERSTAND THINGS HAPPEN.*

Shipping Policy: We offer Standard Shipping which takes 2-4 business days.

We also offer Express(overnight) Shipping which takes 1 business day. Express orders must be placed before 12pm to be delivered in 1 business day.

We also offer Standard International Shipping which takes 6-12 business days.

We do not ship on weekends orders placed on weekends will not be shipped until the next business day.

All orders are shipped via USPS. We are not responsible for any lost or stolen packages. Please contact USPS customer service directly. 1-800-275-8777

Return Policy: Unfortunately we do not offer returns or exchanges. All sales are FINAL.

We offer customer service daily. If you choose to contact our business cell line we accept text only. Allow us to respond within 5-35mins. Email is available as well.

Service Hours: 9am-9pm CST

(225)939-3760

info@scorpiokaysfashionhouse.com

Being that we provide local pickup we have set work days for pickups.

Pickup orders placed outside of pickup days will not be fulfilled until the next business day.

Monday-Saturday (Saturdays day my very)

We are closed on Sundays.

We are closed on all holidays.

Please place your pick up orders accordingly.
Pick up orders placed on days we are not open will not be fulfilled until the next business day.